Ebet's Privacy Policy – Your information is completely safe with us.

ebetWelcome to ebet's Privacy Policy. This document explains what personal information we collect, why we collect it, how long we retain it, and how we keep it secure. ebet is a licensed online gaming platform delivering entertaining gaming experiences to users in Bangladesh.

This Privacy Policy covers the ebet website ebet.blog, mobile version, and all our digital services. This policy takes effect as soon as you register, log in, or use any of our services on the platform.

We believe transparency is the foundation of trust. It is our responsibility to be fully open about how your data is handled. If you have any questions, our support team is always ready to help.

Ebet only collects the information strictly necessary to provide our services, verify identity, and maintain security. We do not collect data beyond what is needed.

ebet Your information may be collected in several ways. You have the right to know how, and we are fully transparent about each method.

• Direct Collection: Information you provide through registration forms, KYC verification, and when contacting our support team.
• Automatic Collection: Information is collected through cookies, log files, and tracking technologies while you use the platform.
• Via Third Parties: Limited information may be received from payment providers (bKash, Nagad, Rocket) and identity verification services.
• Public Sources: Publicly available information may be used where necessary for fraud prevention and regulatory compliance.

Your information is used only for specific, legitimate purposes. ebet Never sells your data or uses it for unauthorized purposes.

• Account Management: To manage registration, login, password resets, and overall account security.
• Payment Processing: To process deposits, handle withdrawals, and verify transactions.
• KYC & Identity Verification: To verify age and identity in accordance with international regulatory requirements.
• Fraud Prevention: To detect suspicious activity and maintain the security of our platform.
• Customer Support: To resolve issues and provide support.
• Personalized Experience: To make personalized game recommendations and offers based on your preferences.
• Legal Obligations: To comply with regulatory requirements and resolve legal disputes.

ebet Your personal information is not shared with third parties, except in the limited circumstances outlined below:

• Payment Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Services: Approved third-party services may be used to complete the KYC process.
• Legal Obligations: Information may be disclosed in response to a court order, regulatory directive, or a lawful request from law enforcement.
• Fraud Prevention Network: Limited fraud-related information may be shared to protect the wider industry.

ebet Cookies and similar technologies are used to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: For login sessions, security tokens, and core platform functionality. These are essential — the service cannot function without them.
• Functional cookies: Remembers your language preference, theme settings, and other personalized configurations.
• Analytics Cookies: To understand how our site is used, which helps us improve our services.
• Security Cookies: For fraud detection and account security purposes.

You can disable non-essential cookies through your browser settings at any time, though some features may become limited as a result.

ebet Your data is retained only for as long as necessary — while your account is active and for as long as required to meet legal obligations.

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: For legal compliance purposes, transaction and KYC data may be retained for up to 5 years after account closure.
• Security Logs: Retained for up to 12 months for fraud investigation purposes.

We protect your data using:

• 256-bit AES encryption with SSL/TLS protocols.
• Two-factor authentication (2FA).
• Round-the-clock security monitoring and intrusion detection system.
• Regular security audits and penetration testing.
• Strict data access controls for all staff.

ebetYou have certain fundamental rights over your personal data. We respect those rights and respond as promptly as possible.

• Access: The right to know what information we hold about you and to receive a copy of it.
• Correction: The right to correct any inaccurate or incomplete information.
• Deletion: The right to request deletion of your data under certain circumstances.
• Restriction of Processing: The right to request that the use of your information be restricted in certain circumstances.
• Portability: The right to receive your data in a structured, machine-readable format.
• Objection: The right to object to the use of your data for specific purposes.

To exercise any of these rights, write to us at [email protected]. We will respond within 30 days.

ebet Services are strictly not provided to anyone under the age of 18. Our platform is designed exclusively for adults.

• Age verification is mandatory during the registration process.
• Through KYC verification, we ensure that no minors are able to create an account.
• If we become aware that data has been collected from a minor, we will immediately close the account and delete all associated information.
• If a parent or guardian suspects their child has created an account, please contact our support team immediately.

ebet We reserve the right to update this Privacy Policy as needed. For any significant changes, we will notify you via email or an on-platform notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions, complaints, or requests regarding our Privacy Policy, please contact our Data Protection team.